HAWKGAMING Terms and Conditions Understand the Rules Before You Participate

1. General Terms

These Terms and Conditions form the agreement between you, the player, and HAWKGAMING. When you visit the website, create an account, add funds, or take part in any betting or gaming activity, you confirm that you have read, understood, and accepted these Terms.

If you do not accept any provision in these Terms, please do not access or use the HAWKGAMING platform. If you continue using the platform after an updated version is published, your continued access will mean that you accept the revised Terms.

These Terms cover the products and services offered through HAWKGAMING, including electronic casino games, featured games, sports betting, and electronic bingo. Certain games, activities, or offers may have additional conditions, which will be shown clearly before they apply.

2. Eligibility Requirements

To create and keep a HAWKGAMING account, you must satisfy the eligibility conditions below when you register and throughout the time your account remains active:

• You must be 21 years of age or older.
• You must access and use the platform only where online betting and gaming are permitted under the laws that apply to you.
• You must not be a person listed in the PAGCOR NDRP, a GEL license holder, or a government employee.
• You must not have previously had a HAWKGAMING account closed because of a breach of these Terms or applicable account rules.
• You must open and use the account for yourself. You may not register or act on behalf of another person or any third party.

HAWKGAMING may ask for documents or additional information to confirm your identity, eligibility, or account details. If you do not provide satisfactory information within the requested or reasonable period, access to the account or selected services may be restricted, suspended, or closed.

3. Account Registration and Access

You need to register an account to use the full range of HAWKGAMING services. During registration, provide complete and accurate details, including your full name, date of birth, mobile phone number, and an eligible payment method for PHP transactions.

You are responsible for keeping your account information correct and up to date. If your mobile number, payment details, or any other personal information changes, update it as soon as possible. HAWKGAMING cannot be held responsible for problems caused by incomplete, outdated, or inaccurate information supplied in your account.

Each HAWKGAMING player should maintain and use only one personal account. Where duplicate or irregular accounts are identified, access and account balances may be placed under review in line with the applicable Terms of Use.

• Keep your HAWKGAMING login details private and never share them with another person.
• Your account must be used only by you. Do not let anyone else access it or place bets on your behalf.
• Register an account using your own correct personal information. Do not create or operate an account for another person.
• Contact HAWKGAMING support as soon as possible if you notice unfamiliar activity or believe someone has accessed your account without permission.

4. Deposits, Withdrawals and Transactions

HAWKGAMING supports deposits through GCash and Maya. After the payment provider confirms a successful transaction, the amount is generally credited to your PHP wallet automatically. If your balance does not update, refresh your account and allow around five minutes before contacting support with your registered mobile number, payment receipt screenshot, and payment order number. Never send your password or SMS verification code.

Withdrawal requests are submitted from the ME section by selecting Withdraw, choosing the amount, and confirming the request. GCash or Maya generally handles the final processing. Many requests are completed within around ten minutes, although risk-control checks may take up to about thirty minutes and payment-partner maintenance may cause further delays.

• Before requesting a withdrawal, make sure your account balance meets the minimum cash-out threshold shown on the HAWKGAMING withdrawal page.
• Any promotional or bonus balance may be subject to the activity and eligibility conditions displayed for the relevant offer. Review the applicable terms before requesting a withdrawal.
• HAWKGAMING may require KYC verification or additional account checks before certain services, including withdrawals, can be completed. Keep your submitted personal information accurate and consistent.
• Withdrawal requests must use an eligible, verified GCash or Maya wallet connected with the account details required by the platform. Requests affected by an unverified or unsupported payment route may not be completed.
• If a withdrawal or account activity requires a risk-control review, the funds may remain pending until the review is completed. Contact HAWKGAMING support if the status remains unresolved beyond the time shown on the platform.

5. Games and Participation Rules

Sports bets and game participation are governed by the rules shown for the relevant sport, game, or market. Review the information before confirming a transaction, and take part only if you understand the activity and accept that outcomes are not guaranteed.

If a transaction or game result is affected by a clear technical, data, or settlement error, HAWKGAMING may review and correct the record in accordance with the applicable platform rules. Any adjustment or return of funds will depend on the confirmed details of the incident.

• Review your selection carefully before confirming it. Once a transaction has been confirmed, changes or cancellation may not be available.
• Live or in-play activity depends on the availability and accuracy of live data. Markets may be suspended or temporarily unavailable while information is being updated.
• Minimum and maximum transaction amounts may differ by game, sport, market, payment route, and account status. Check the amount displayed on the HAWKGAMING platform before confirming.
• Any applicable maximum limits are shown on the relevant market or transaction screen and may vary according to the event, game, payment method, or current platform controls.
• HAWKGAMING may set a maximum bet limit for any player when it considers this necessary.
• Any bet submitted after an event has ended will be cancelled, even if odds were still shown on screen.

6. Activity Conditions

HAWKGAMING may make bonuses and promotions available to both new and existing players. Each offer is governed by the conditions shown on its Promotion page when it is claimed. The general rules below apply unless an offer states otherwise.

• Bonus credits are held in a separate bonus balance and cannot be withdrawn until the applicable wagering requirement has been completed.
• You must complete the required wagering within the bonus validity period. Any bonus amount that expires before this requirement is fulfilled will be removed from your account.
• Each player, household, and device may receive only one welcome bonus.
• HAWKGAMING may end or remove a bonus offer at any time and may do so without advance notice.
• Bonuses must not be moved between accounts or used together with another offer unless the relevant promotion expressly allows it.
• Bonus abuse, including opening multiple accounts to claim more than one welcome bonus, is not allowed. HAWKGAMING may cancel all related bonuses and close the account involved.

7. Account and Player Conduct

Every player must use HAWKGAMING honestly and follow these Terms. The conduct listed below is prohibited and may lead to account suspension or permanent closure:

• Submitting information that is false, incomplete, or misleading during registration or while using the account.
• Trying to take advantage of platform errors, glitches, security weaknesses, or other technical issues.
• Working with other players to influence game results or manipulate betting markets.
• Using the platform to support money laundering or any other financial crime.
• Harassing, threatening, or abusing HAWKGAMING staff or other players through any available communication channel.
• Using a VPN, proxy, or another tool to hide or misrepresent your location when accessing the platform.

HAWKGAMING reviews accounts for unusual activity. If prohibited conduct is found, HAWKGAMING may suspend the account, hold funds while an investigation is carried out, and notify the appropriate authorities when required by law.

8. Privacy and Personal Data

HAWKGAMING handles personal data under its Privacy Policy. By registering an account, you agree to the collection and use of your information as explained in that policy. The Privacy Policy is available through the relevant policy section. /privacy-policy and is incorporated into these Terms and Conditions.

HAWKGAMING uses personal information to manage accounts, process transactions, support identity checks, and meet applicable legal requirements. Please review the Privacy Policy for more information about how your data is collected, stored, and handled. Never share your password, PIN, or SMS verification code with anyone.

9. Responsible Gaming

HAWKGAMING supports safer participation for eligible adults. Players should set a personal budget and time limit, treat gaming as paid entertainment, and avoid chasing losses. Account security and verification options, including password, PIN, and KYC status controls, are available through the relevant account areas where applicable.

If gaming is affecting your wellbeing or creating difficulties for you or others, stop playing and contact the HAWKGAMING support team. Our responsible participation guidance is intended for players aged 21 and above and encourages users to keep their activity within a planned budget and time limit. Responsible Gaming page.

10. Platform Responsibility and Limitations

HAWKGAMING is provided on an “as is” basis. We work to maintain reliable access, but availability may be affected by maintenance, network interruptions, payment-partner issues, or other technical conditions. Access, game sessions, transaction updates, and data may therefore be delayed or temporarily unavailable.

To the fullest extent allowed by applicable law, any responsibility connected with a player’s use of HAWKGAMING will be limited as stated in these Terms and Conditions. Nothing in this section removes rights or protections that cannot lawfully be excluded.

• Players are responsible for reading and understanding these Terms and Conditions before registering, logging in, depositing, withdrawing, or using any game or account service.
• Keep your account details private and secure. HAWKGAMING cannot be responsible for activity carried out after a player shares their phone number, password, PIN, or verification code with another person.
• To the extent permitted by applicable law, HAWKGAMING will not be responsible for indirect, consequential, or special losses connected with platform use.

11. Updates to These Terms

HAWKGAMING may revise these Terms and Conditions when necessary. Any new version will be published on this page with an updated “Last Updated” date. Please check this page regularly so you remain aware of the rules that apply to your account and platform use.

If you continue using HAWKGAMING after revised Terms and Conditions are published, that continued use indicates acceptance of the updated version. If you disagree with a change, stop using the platform and contact support about your account options.

12. Contact HAWKGAMING Support

For questions about these Terms and Conditions or any account, payment, safety, or support matter, contact the HAWKGAMING support team. Help is available through live chat on the platform, with email support also available for enquiries and issue reports.

You can also contact the HAWKGAMING team by email through the support channel provided on the platform. [email protected]We aim to respond to email enquiries as soon as possible.